High Quality IT Solutions and Services to Accelerate Your Business

Invero Technology Solutions Co., Ltd. is a unique conductor helping to match
global standard technology with rapidly changing local environment.

Our Mission

Delivering smart technology solutions and services in a competitive market timely.

Massive data transactions

Increasing volumes of big data transactions set new standards for data storage, analysis, and transmission with higher speed and security.

Direct & global ecosystem

Providing access to qualified human resources and technology through new, efficient, and transparent channels. One-stop monitoring and governing solutions for customers.

Customization over mass-production

Modern world dictates objective needs for more customized solutions in industrial production, retail, logistics, intellectual works, media, entertainment and finance.

New paradigm in communication & connectivity

Due to occurring global tectonic shifts, our day to day life patterns and working styles are undergoing significant reformatting. This brings continuous demand for new technology solutions that match such dramatic changes.

Why us?

Rich experience, continuous service improvement and big scale coverage to overcome clients' needs.

Presence

Local and overseas presence covering 8 time zones.

Language ability

Advanced language abilities meeting local requirements.

Industrial coverage

Multi industrial coverage with strong industry knowledge and experience.

Resources

Large number of highly experienced engineers and other specialists.

Guaranteed high quality service provided to our customers with trusted relationships across the world.

Services

Diverse service portfolios we offer meet complex requirements and high expectations our clients might have.

Our Expertise

Our expertise includes wide range of technologies and programming languages we operate with.

Our Business Models

Human Cloud Model

Service provider gives agreed number of relevant resources to work on the development and other tasks client assigns to them.

Contract Agreement Model

1. Client gives detailed requirements of what needs to be built.
2. Service provider takes it into internal development and provides the output to the customer by the agreed deadline.

Success Cases

Our project portfolio illustrates successful implementation of solutions and services across various industries in different regions.

Japan

Japanese Tires Manufacturer

Tasks

• All main business applications had to be migrated to a resilient Datacenter
• Migration to the latest version of OS
• Increase sales through dealer’s networks using an internet portal for mobile clients

Implemented solutions

• Implementation of SWISS 2.0 solution
• Pre-Sales (Solution Costing, Blueprinting)
• Design and implementation of VCS infrastructure (based on Citrix XA v7)
• Windows 10 - designed and built new Windows 10 SAC image and driver packages
• Developed user-centric staging approach
• All routines are automated and allow seamless data and apps migration using SCCM, USMT with Wipe-and-Load process
• GPO, Ivanti EM are designed and configured to support the migration and data preservence

Global

French Luxury Brand

Tasks

• Migrating several customer data centers located in different European countries to a single provider platform (Equinix) with simultaneous consolidation of the data centers
• Coordinating several contractor and customer project teams
• Using a wide range of technologies: virtual machine migration using VMware vMotion/svMotion, data storage migration using VPLEX, transition to the Nutanix platform using Metro-Availability, and so on
• Migrating the Customer's entire infrastructure (virtual machines, data storage systems, physical servers)

Implemented solutions

• Minimal downtime was ensured
• 800 virtual machines were migrated
• The migration schedule was met (up to 10 servers per day)

Japan

Japanese Pharmaceutical Company

Tasks

• Repair and maintenance of IT equipment
• On-site maintenance
• Repair management (warranty and post-warranty)
• Consumable material management
• Printing and copying management
• Management of user working stations
• Logistics management
• Management of warehouses and FSL (Forward Stocking Locations)

Implemented solutions

• The solution enabled fast users' response to incidents and their prompt settlement
• It provided a single sign-on for incidents in all client's locations in the Russian Federation and the CIS
• The load on internal engineering resources and expenses for maintenance of internal IT infrastructure decreased
• Break&Fix (software and hardware fault removal)
• Management of users' working stations / IT infrastructure o IT support at the events
• Purchase, delivery and loading of IT equipment, spare parts and consumable materials upon the Customer's request
• Management in the name of the Customer of service providers and contracting organizations performing work in the regions of Russia, arrangement of interaction with IT service providers

Global

European Leading Retailer

Tasks

• Break&Fix (software and hardware fault removal)
• Management of users' working stations / IT infrastructure
• Commissioning works
• Regular maintenance and repair of all equipment stock
• Temporary equipment replacement provision in case of long-term repair
• Equipment final disposal and salvage works arrangement

Implemented solutions

• Service Desk
• 2nd/3rd HW/SW support line
• Multivendor Hardware technical support
• Repair management (warranty and post-warranty)
• Management of standby equipment funds
• IT Hardware Audit and Inventory

Japan

Japanese Multinational Automaker

Tasks

• Higher availability and scalability of the environment
• Single ITSM toolset for ITIL processes management
• Lower costs
• Continuous service improvement

Implemented solutions

• 24x7 Service Desk
• Incident/Change/Problem/Configuration Management
• Remote support for wide range of server operating system environment
• Remote support for VMWare vSphere virtualization platform
• Remote support for Enterprise Management systems
• Remote support for Data storage and supporting environment
• Remote support for Database environments
• Remote support for Enterprise Security systems
• Remote support for Enterprise e-mail environment

Japan

Japanese Leading Retailer

Tasks

• A major architectural leap, while preserving the best of the past
• A completely new, full SOA architecture
• Incorporation of StoreCENTER and ReturnCENTER into the core product

Implemented solutions

• Development of new components
• Migration FRS 4.3 + functionality to new architecture
• Implement Continuous Integration / DevOp
• Test automation
• Code review
• User and Technical documentation
• Customization for End Customer
• 2nd and 3rd line support

Global

World's second-largest restaurant chain

Tasks

• At least 99% of online and telephone applications must be correctly completed and routed
• Application classification time - 15 minutes
• Call reception time - up to 30 seconds in 95% of cases
• Feedback on the quality of the solution of applications - in 20% of cases

Implemented solutions

• The first line of support is now provided by 10 our specialists
• Since the introduction of ServiceDesk, about 100 thousand requests have been processed
• 7 thousand applications are processed monthly
• 17% of them are on the first line of support